How to Rent a Safe Home

Lettings Blog

How do you make sure you are renting a safe home?

By Jacqui Courtier, Plymouth Homes Lettings Director, Propertymark ARLA Agent

How do you make sure you are renting a safe home? 

A Daunting Question


This can be a very daunting question for many people when they are looking for a home in the Private Rented Sector.

There are things though, that you can do to make sure you are choosing the right home and landlord/agent for you.

Horror Stories


Here at Plymouth Homes Lettings we often hear from applicants about the properties they have viewed before coming to us. There have been some surprises, and not all of them are pleasant.

We find it incredible that any agent or landlord would allow potential applicants to view a property where no cleaning, decoration or in-between maintenance has been carried out since being vacated. When some applicants asked the landlord/agent whether any work is going to be carried out, the answers have ranged from “we don’t know” to a simple “no!” 

What should you say if you are viewing one of these properties with an agent who has this kind of attitude? That's easy. Stay well away. 

However, there are many times when you do go to a property that may not be quite up to the standard that you would expect, but when you ask questions the answers come back favourably. We  advise that you have this backed up in writing (email is perfectly acceptable). Often, the landlord or agent will explain before you walk into the property what you are going to see, and they will explain how and what is going to happen to make sure the property is fit for purpose. This proactive approach is very positive and we would definitely get the thumbs up from us.

Try to get a feel for the person or company you are dealing with. If you are not sure, don’t be afraid to ask for the previous tenant’s details, and ask if they would be happy to talk to you about how their experiences with the landlord or agent. Google reviews and their Facebook pages are all good places to do your homework too. 

Another good question to ask is to find out if your landlord is a professional landlord or an accidental landlord. This way you will be able to gauge how long term your tenancy is likely to be.

Professional or Accidental Landlords?


What is the difference between an accidental landlord and a professional landlord? 

A professional landlord is someone who has bought the property specifically to let it out. The landlord may have a buy to let mortgage, a commercial mortgage or own the property outright. The point is that the landlord has the property and is operating it as a business. The landlord will want good quality, ideally long-term, tenants. The chances are that you will have a lovely long term home. 

An accidental landlord is one that is looking for a short-term solution, they may be waiting for the sales market to improve, or have been left a property, may have split up with a spouse or partner and can’t afford to sell yet. Sometimes even going away to work for a long period of time with the intention of coming back can create an accidental landlord.

With accidental landlords it is more likely that your tenancy will be a shorter one.

Which is perfect if you are looking for a short-term tenancy.

However, if you are looking to settle down, then this is a very important issue for you to consider. How would you feel if you moved into your new home expecting to live there for a long time, only to find out four months later you have been given two months’ notice? You would have to go through the expense, effort, and emotional upheaval of finding a new home all over again. 

Get this very important question backed up in writing, remember you can negotiate terms yourself, once you are furnished with all the information. If it’s a property you like and you know the landlord is going to sell in 6, 12, or 48 months’ time you can then decide which is the best course of action for you.

Get the Guide


The government's How to Rent a Safe Home guide that has just been updated released for July 2018. It is worth reading. If you take all the information in this post and add the advice n the guide the chances are you will make an informed decision and be able to live happily and safely in your new home.


If you need any advice or want to discuss your rental options at any time with a professional agent, contact the friendly Plymouth Homes Lettings team.

---------------------------------------------------------------------------------------------------
This information is provided by Plymouth Homes Lettings to give you useful information and guidance. It is not meant to cover everything and if you are unsure of anything, we encourage you to discuss it with us directly. All information is correct to the best of our knowledge at the time of publishing.

Plymouth Homes Lettings provide various services for tenants and landlords. For more information feel free to pop into the office or give us a call on 01752 772846 (option 2) where you will receive a friendly and professional discussion.
Jacqui Courtier

Plymouth Homes Lettings

Plymouth Homes Lettings is the city's top lettings agency. We provide services for both landlords and tenants.

For landlords we provide A Rent Paid...Guaranteed Service.

This is our most popular service with landlords who choose Plymouth Homes. They know that during the term of the tenancy the rent will be paid on a set date every month.

We also provide a Tenant Find service.

Customer Tenants if you are looking for a home to rent in Plymouth and surrounding areas, then you can be rest assured that you and your requirements will be met to the very best of our ability. We do not charge unnecessary fees for signing a new tenancy agreement, neither do we charge you check in fees or check out fees, we want you to enjoy your home and the fact that we look after you and your maintenance needs.

We are experienced landlords and a fully licensed company, we know and understand that your custom is our livelihood, so we take care to make sure you are happy.

As customer tenants there is only one referencing fee when applying for a tenancy.

We check you in and you have a professional inventory and access to our bespoke on line communication system Posidacious, that has a real time speed up effect on maintenance issues. We also carry out maintenance inspections to ensure your home is well maintained.

Our business is based on transparency, honesty and friendly reputation. For more information, call 01752 772846 option 2.